The Boltrics connector is an e-fulfilment connector aimed at synchronising all order, product, stock and shipment data necessary for a flawless fulfilment of orders. This connector does not import contact and checkout data.
On this page you have the following options:
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Available Data
| Data type | Import to Connect | Export to Boltrics | Timeframe |
|---|---|---|---|
| Orders | No | Yes | Real-time |
| Products | No* | Yes | Real-time |
| Stocks | Yes | No | Real-time |
| Checkouts | No | No | - |
| Shipments | Yes | No | Real-time |
| Contacts | No | No | - |
| Contact lists | No | No | - |
| Organisations | No | No | - |
| Activities | No | No | - |
* this data sync off by default, but it is possible to enable this in the Connector settings.
All physical orders with the status Processing in Connect are propagated to Boltrics for fulfilment.
Cancellations and returns
Spotler Connect does not support cancellations or returns. This means that if a cancellation or return occurs in a sales channel, it must be processed manually and will not automatically be communicated to Boltrics through Connect.
As soon as Boltrics creates a shipment, this data is imported into Connect and, from there, back through another connector to the platform of order origin.
Shipping preferences
Often, orders are imported into Connect with a shipping preference (shipment provider and/or shipment method). In the Boltrics connector, the field ShippingPreference that governs this data is filled in one of two ways:
- Based on the order information: A shipment method is chosen in the checkout process. These values will be propagated to Boltrics as is, unless shipping rules are applied.
- Based on shipping rules: Spotler Connect allows you to create shipment rules that determine which input should lead to a selected shipment provider and method. When shipping rules apply, the ShippingPreference field is updated with the result of that rule.
Retrieving shipment data
As soon as tracking information is available in Boltrics, it is imported into Connect. The shipment data contains:
- The selected shipping method
- Track and trace code, if applicable
Please note
If Boltrics has overwritten the shipping method during fulfillment, the displayed shipping method might not be the original ShippingPreference for the created order.
When a master product is created in Spotler Connect, it is exported to Boltrics in real time. This prevents errors when an order is imported into Boltrics before the corresponding product exists. The product information is copied from the Master Product’s source of updates.
Please note
It is recommended that products be created in the Product Source of Updates first (and thus synchronised via Connect to Boltrics) before sending physical stock to Boltrics to prevent issues with inbound stock levels.
When the Boltrics connector is activated, Boltrics stock levels are imported into Connect and used to update stock in any external platforms. Stock changes in Boltrics (such as counting or returns) are updated in real time across all platforms. In addition to these real-time updates, a passive stock synchronisation is performed across all available platforms every 24 hours.
Getting Started with Onboarding
If you want to onboard Boltrics, you will need the following data:
- API key
- API secret
- Tenant ID
- Boltrics domain
Read the onboarding guide for Boltrics for more details on onboarding this connector.