Order statuses PrestaShop
The table below outlines how PrestaShop order statuses are mapped to Connect statuses:
| Prestashop Status ID | Prestashop Status | Spotler Connect Status |
|---|---|---|
| 1 | Awaiting check payment |
Pending Payment |
| 2 | Payment accepted |
Processing |
| 3 | Processing in progress |
Pending Payment |
| 4 | Shipped |
Completed |
| 5 | Delivered |
Completed |
| 6 | Canceled |
Cancelled |
| 7 | Refunded |
Refunded |
| 8 | Payment Error |
On hold |
| 9 | On backorder (paid) |
Processing |
| 10 | Awaiting bank wire payment |
Pending Payment |
| 11 | Awaiting PayPal payment |
Pending Payment |
| 12 | Remote payment accepted |
Processing |
| 13 | On backorder (not paid) |
Pending Payment |
| 14 | Awaiting Cash On Delivery validation |
Pending Payment |
| - | Every other status | Unknown |
Read more about PrestaShop order statuses in PrestaShop documentation
Please note
PrestaShop allows users to create custom order statuses. These statuses are not mapped. Please make sure to make a custom data rule mapping each custom order status in PrestaShop to a Spotler Connect status, to prevent import errors.