The PrestaShop connector is focussed on e-commerce data, importing orders and checkouts into Connect and updating orders in PrestaShop with shipment information. Contact data and newsletter subscriptions are imported from PrestaShop, or extracted from the order and checkout information when available.
On this page you have the following options:
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Available data
The PrestaShop Connector works for PrestaShop version 1.7 and up. Versions below 1.7 are not supported.
| Data type | Import to Connect | Export to PrestaShop | Timeframe |
|---|---|---|---|
| Orders | Yes | No | Every 5 min |
| Products | Yes | No | Every 5 min |
| Stocks | No* | Yes* | Import to Connect every 5 min, from Connect to PrestaShop realtime. |
| Checkouts | Yes | No | Every 5 min |
| Shipments | No | Yes* | Real-time |
| Contacts | Yes | Yes | Real-time |
| Contact lists | No | No | - |
| Organisations | No | No | - |
| Activities | No | No | - |
* this depends on the selected preset during onboarding. For more information, see Onboarding presets.
Orders from PrestaShop are imported to Connect on a 5 minute schedule. All orders are imported into Spotler Connect. Which order status is applied in Connect depends on the order status in PrestaShop.
Please note: Actual couponcodes from PrestaShop are not imported in Spotler Connect. Therefore it's not possible to process data on used coupon codes in PrestaShop through Connect. Any discount as a result of a coupon code is displayed correctly on an order.
Stock in Prestashop is updated in real-time, based on stock changes received from external channels such as e-fulfilment and other sales channels through Spotler Connect. If in any configuration PrestaShop needs to communicate stock through Connect, this is imported on a 5 minute schedule.
New products created in PrestaShop are imported into Spotler Connect, and existing products are automatically updated and linked to a Connect Master Product. A product is considered new if Spotler Connect cannot match the barcode or SKU to an existing product in the same PrestaShop shop.
Product creation only works in one direction: from PrestaShop to Spotler Connect. Products created through other connectors are created in Spotler Connect but not automatically in PrestaShop. If such a product is later created in PrestaShop, it will be linked to the existing Connect master product.
When a shipment for an order is imported into Spotler Connect, the shipment data is exported in real-time to PrestaShop. Also, the shipment status is updated to shipped.
PrestaShop contacts are imported into Spotler Connect on a 5 minute schedule, and existing contact profiles are updated based on changes made in external platforms. As soon as a customer is created in PrestaShop, a contact is created in Spotler Connect, with any related orders and checkouts linked to that contact. If there is a marketing automation connector or another connector managing customer/contact profiles, the contact is also created or updated there.
Checkouts from PrestaShop are collected every 5 minutes and imported into Spotler Connect. Note that this is the interval on which PrestaShop checkouts are imported, not the interval at which a checkout is marked as abandoned.
Getting Started with Onboarding
Keep the following items ready when onboarding this connector:
- API key
- Shop URL
Follow the PrestaShop onboarding guide for detailed instructions on onboarding.