Sometimes, you will need to manually import a checkout. For example, when your connector has just finished importing checkouts on a schedule and will not import new checkouts for a while, or when you want a new checkout to be passed on to another connector straight away.
Manually Importing a checkout
To manually import a checkout in Connect, navigate to the checkout overview and click the Import checkout button on the top right of the main table. This action opens a popup asking for additional info:
- Data type to import: this will always be set to Checkout.
- Source connector: Select the platform you want to import the checkout from.
- Checkout ID: The checkout ID is the identifiers which Connect can use to retrieve the checkout. The way to find this ID differs per platform:
- Shopware: In Shopware, the Checkout ID is identical to the Order ID. Navigate to the order detailpage in Shopware. In the URL, you'll find a section that looks like "/detail/64ba50e7347b4f73b53abea3deb33d54/...".The sequence after '/detail/' is the Order ID. Make sure to not copy "/base...".
- Magento: Magento doesn't show Checkout IDs. Please ask your developer to retrieve the ID from the shop database.
- Prestashop: Navigate to the shopping cart detail page in Prestashop. In the URL you'll find a section that looks like "/orders/carts/37/...". The number after "/cart/" is the Checkout ID.
- Lightspeed: The Checkout ID can be found in the Quotes overview. Navigate to the quote detail page. In the URL, you'll find a section that looks like "/checkouts/353954052." The number after "/checkouts/" is the Checkout ID.
- Other platforms: It is not possible to retrieve a single checkout from other platforms.
Once you've completed the questions above, click the Import checkout button. The process will run in the background, and after a few seconds, you will receive visual feedback on whether the import has succeeded. If it has succeeded, the checkout will appear in the checkout overview.