Add Momice Connector

The Momice connector is onboarded through Connect's onboarding wizard. This step-by-step plan contains the following steps:

To onboard the Momice connector, keep the following credentials at hand:

  • API key
  • API secret

Step 1 – Selecting the connector

When logging into Connect, click the New connector button on the dashboard. This will open the onboarding wizard.

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Select the Momice connector from the list of available connectors. If you want to move to a different tab in Connect at any time during the onboarding process, you can save the connector as a draft. When Momice is selected, click Next.

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Step 2 – Preset

For Momice, you can select one preset: Activities. Presets help you set up a connector with more ease. Read more about presets and when to use them. Select the preset you want to continue with, or choose Configure connector manually to manually set up the connector. Click Next.

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Please note

When configuring the connector manually, it is recommended to familiarise yourself with the available options first. For detailed information, read our manual integration article.

Step 3 – Authentication

Enter the API credentials of the Momice environment you want to connect. Click Next.

If the credentials are not valid, one of the following errors may occur:

Message Solution
Unable to connect with the integration. Check if all inputs have been filled in correctly. Recheck the API credentials.
An issue has occurred. The Momice API is not online. Please try again later.
Cannot connect with the given URL. Check the URL and try again. Contact Connect support.
An unknown issue has occurred. Contact Connect support.

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Step 4 – Billing Information

To continue, fill out any remaining billing information. This step may automatically be skipped if all information has been filled out previously. Click Next.

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Step 5 – Summary

A summary of the selected preset for the integration will be displayed. The blue underlined text is clickable and represents a preset configuration. Any configuration options that still need to be completed will appear as questions or placeholders on this screen. These must be configured before proceeding. Once completed, click Next.

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Step 6 – Confirmation

This is the final step before the connector is activated. Once Next is clicked, the connector will be created, and data import will begin. Click Next to activate the connector.

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Step 7 – Activation

After activation, your connector is ready for use. By default, historical activities are not imported into Connect. If there is a need for this, contact your Momice account manager for possibilities.

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While activating, the status icon below the connector icon may still display as inactive. After some time, the status will change to ‘operational’. An email confirmation will also be sent once the connector is operational.

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