The Coins integration with Spotler Connect allows you to synchronize prospects, lists, campaigns, and marketing activities seamlessly into Spotler Mail+.
Spotler Connect acts as the gateway for syncing data between Coins and the rest of the Spotler ecosystem. This ensures that activities, permissions, and contact records remain up to date across platforms.
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Key information
- Deduplication: Spotler Connect automatically deduplicates contacts, by default on email address. Multiple prospects with the same email in Coins will merge into one contact in Connect.
- Alternative matching: Deduplication can also be set to work via phone number.
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A contact can only be created from a list synchronisation initiated from Coins. However, the contact can be updated from an edit in Mail+. This is to allow the permissions update.
- Data flow: Campaign activity and permission updates are propagated back to the Coins prospect card.
- Default value for email campaigns: The default value for email campaigns, which Spotler Connect will validate the permission on is the Consent to Receive Email Marketing. This will be the default opt-in for emails.
Supported activities
| Supported activities | Remarks |
|---|---|
| Conversation was concluded | |
| Email was sent | |
| Email was bounced | |
| Email was clicked | |
| Page was viewed | |
| Unsubscribed | It will not be shown as an activity, but will automatically update the permission parameter of the contact |
| Email complaint | |
| SMS sent | |
| SMS bounced | |
| Invited to event | |
| Will attend event | |
| Will not attend event | |
| Has attended event | |
| Has not attended event | |
| Form submitted |
Getting Started with Onboarding
If you want to onboard Coins, you will need to contact your Spotler contact person.