The Lightspeed connector is primarily an e-commerce connector, importing orders and checkouts into Connect and updating orders in Lightspeed with shipment information. Contact data and newsletter subscriptions are imported from the Lightspeed shop, or extracted from the order and checkout information when available.
On this page you have the following options:
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Available data
| Data type | Import to Connect | Export to Lightspeed | Timeframe |
|---|---|---|---|
| Orders | Yes | No | Real-time |
| Products | Yes | No | Real-time |
| Stocks | No* | Yes* | Real-time |
| Checkouts | Yes | No | Every 15 min |
| Shipments | No | Yes | Real-time |
| Contacts | Yes | Yes | Real-time |
| Contact lists | No | No | - |
| Organisations | No | No | - |
| Activities | No | No | - |
* this depends on the selected preset during onboarding. For more information, see Onboarding presets.
Orders from Lightspeed are imported to Connect in real-time. All orders are imported into Spotler Connect. Which order status is applied in Connect depends on the order status in Lightspeed.
Stock in Lightspeed is updated in real-time, based on stock changes received from external channels such as e-fulfilment and other sales channels through Spotler Connect.
New products created in Lightspeed are imported into Spotler Connect, and existing products are automatically updated and linked to a Connect Master Product. A product is considered new if Spotler Connect cannot match the barcode or SKU to an existing product in the same Lightspeed shop.
Product creation only works in one direction: from Lightspeed to Spotler Connect. Products created through other connectors are created in Spotler Connect but not automatically in Lightspeed. If such a product is later created in Lightspeed, it will be linked to the existing Connect master product.
When a shipment for an order is imported into Spotler Connect, the shipment data is exported in real-time to Lightspeed. Also, the shipment status is updated to shipped.
Lightspeed contacts are imported into Spotler Connect, and existing contact profiles are updated based on changes made in external platforms. As soon as a customer is created in Lightspeed, a contact is created in Spotler Connect, with any related orders and checkouts linked to that contact. If there is a marketing automation connector or another connector managing customer/contact profiles, the contact is also created or updated there.
Checkouts from Lightspeed that have the status Pending and Abandoned are collected every 15 minutes and imported into Spotler Connect. Note that this is the interval on which Lightspeed checkouts are imported, not the interval at which a checkout is marked as abandoned.
Getting Started with Onboarding
Keep the following items ready when onboarding this connector:
- API key
- API secret
- Language of the shop you're onboarding (usually Dutch or English)
Follow the Lightspeed onboarding guide for detailed instructions on onboarding.