This article explains how order statuses in Magento are mapped within Spotler Connect.
Order statuses Magento
The table below outlines how Magento order statuses are mapped to Connect statuses:
| Magento order status | Spotler Connect order status |
|---|---|
Processing |
Processing |
Suspected fraud |
On hold |
Pending payment |
Pending payment |
Payment review |
Pending payment |
Pending |
Processing |
On hold |
On hold |
Open |
On hold |
Complete |
Completed |
Closed |
Refunded |
Canceled |
Cancelled |
PayPal canceled reversal |
On hold |
Pending PayPal |
Pending payment |
PayPal reversed |
Cancelled |
| Every other status | Unknown |