This article provides an overview of the Magento Connector integration with Spotler Connect. The Magento connector is aimed towards e-commerce retailers, and takes care of all relevant data such as products, stock, orders and checkouts.
On this page you have the following options:
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Supported versions
The Magento integration is compatible with Magento versions 2.3.6 and up. Older versions are not supported.
Available Data
| Data type | Import to Connect | Export to Magento | Timeframe |
|---|---|---|---|
| Orders | Yes | No | Every 5 minutes |
| Products | Yes | No | Every 5 minutes |
| Stocks | No* | Yes* | Real-time |
| Checkouts | Yes | No | Every 5 minutes |
| Shipments | No | Yes | Real-time |
| Contacts | Yes | No | Every 5 minutes |
| Contact lists | No | No | - |
| Organisations | No | No | - |
| Activities | No | No | - |
* this depends on the selected preset during onboarding. For more information, see Onboarding presets.
Orders from Magento are imported based on a schedule. Every 5 minutes, an import is created. All orders with supported order statuses are imported into Connect. An overview of mapped Magento order statuses and corresponding Connect statuses is available.
New products created in Magento are imported into Spotler Connect, and existing products are automatically updated and linked to a Connect Master Product. A product is considered new if Spotler Connect cannot match the barcode or SKU to an existing product in the same Magento shop.
Product creation only works in one direction: from Magento to Spotler Connect. Products created through other connectors are created in Spotler Connect but not automatically in Magento. If such a product is later created in Magento, it will be linked to the existing Connect master product.
Spotler Connect propagates stock updates to Magento in real-time, based on stock changes received through external connectors with E-fulfilment and other sales channels.
Once a shipment for an order is created through a connector, the order is updated in Magento with shipment information and tracking details. Please note that if an order is manually completed or updated with shipment information in Magento, it will not automatically be updated in Connect. Shipments are propagated in one direction: from Connect to Magento.
Magento contacts are imported to Connect and existing Magento customer profiles are updated based on changes coming through other connectors. This process is executed at 5-minute intervals. As soon as a contact is created in Magento, a profile is made in Connect, and any related orders and checkouts are linked to the contact profile. If a marketing automation connector or any other connector manages contact profiles, the profile will also be created there. Changes in contact profiles are processed in the same way.
Checkouts are collected every 5 minutes, including pending and abandoned checkouts. Note that the interval for importing checkouts is not the same as the interval at which a checkout is marked as abandoned by Magento.
Getting started with Onboarding
Keep the following credentials ready when onboarding this connector:
- Access token
- Shop URL
Follow the Magento onboarding guide for detailed instructions on onboarding.