This article explains how order statuses in VTEX are mapped within Spotler Connect.
Order statuses VTEX
The table below outlines how VTEX order statuses are mapped to Connect statuses:
| VTEX Status | Spotler Connect Status |
|---|---|
order-created | Pending payment |
order-accepted | Pending payment |
invoice | Pending payment |
ready-for-invoicing | Pending payment |
payment-pending | Pending payment |
payment-approved | Processing |
invoiced | Processing |
ready-for-handling | Processing |
start-handling | Processing |
handling | Processing |
cancel | Cancelled |
cancelled | Cancelled |
request-cancel | Cancelled |
cancellation-requested | Cancelled |
canceled | Cancelled |
on-order-completed | Completed |
on-order-completed-ffm | Completed |
window-to-change-payment | On hold |
window-to-change-seller | On hold |
window-to-cancel | On hold |
authorize-fulfillment | On hold |
waiting-for-authorization | On hold |
waiting-for-fulfillment | On hold |
waiting-ffmt-authorization | On hold |
waiting-for-manual-authorization | On hold |
waiting-for-mkt-authorization | On hold |
waiting-seller-handling | On hold |
waiting-for-sellers-confirmation | On hold |
| Every other status | Unknown |