Order statuses VTEX connector

This article explains how order statuses in VTEX are mapped within Spotler Connect.

Order statuses VTEX

The table below outlines how VTEX order statuses are mapped to Connect statuses:

VTEX StatusSpotler Connect Status
order-createdPending payment
order-acceptedPending payment
invoicePending payment
ready-for-invoicingPending payment
payment-pendingPending payment
payment-approvedProcessing
invoicedProcessing
ready-for-handlingProcessing
start-handlingProcessing
handlingProcessing
cancelCancelled
cancelledCancelled
request-cancelCancelled
cancellation-requestedCancelled
canceledCancelled
on-order-completedCompleted
on-order-completed-ffmCompleted
window-to-change-paymentOn hold
window-to-change-sellerOn hold
window-to-cancelOn hold
authorize-fulfillmentOn hold
waiting-for-authorizationOn hold
waiting-for-fulfillmentOn hold
waiting-ffmt-authorizationOn hold
waiting-for-manual-authorizationOn hold
waiting-for-mkt-authorizationOn hold
waiting-seller-handlingOn hold
waiting-for-sellers-confirmationOn hold
Every other statusUnknown