The Shopware connector is primarily an e-commerce connector, importing orders and checkouts into Connect and updating orders in Shopware with shipment information. Contact data and newsletter subscriptions are imported from Shopware, or extracted from order and checkout information when available.
On this page you have the following options:
Spotler Connect
Spotler Connect allows you to synchronise and transform data such as contacts, orders, or activities between external systems, even if no direct integration is available between them. Connect gathers your data, saves it in your account environment, and changes the format before exporting it to other systems if necessary. By doing this continuously for all connectors in your account, the software can maintain a complete overview of your data in different systems and keep it in sync.
In Connect, you can add account-wide or integration-specific rules to modify data based on conditions, block import or export, or add actions when a condition is met. These rules allow you to customise data being handled in a way that works for external systems—for example, when you want to synchronise mailing opt-ins, activities, or orders.
Available data
Supported versions
The Shopware connector is compatible with Shopware version 6 and up. Older versions are not supported.
| Data type | Import to Connect | Export to Shopware | Timeframe |
|---|---|---|---|
| Orders | Yes | No | Every 15 min |
| Products | Yes | No | Every 5 min |
| Stocks | No* | Yes* | Real-time |
| Checkouts | Yes | No | Every 15 min |
| Shipments | No | Yes* | Real-time |
| Contacts | Yes | Yes | Export every 15 min, import real-time |
| Contact lists | No | No | - |
| Organisations | No | No | - |
| Activities | No | No | - |
* this depends on the selected preset during onboarding. For more information, see Onboarding presets.
Orders from Shopware are imported to Connect based on a schedule. Every 15 minutes, an import is created. All orders are imported into Spotler Connect. Which order status is applied in Connect depends on the Order status in Shopware.
Spotler Connect propagates stock updates to Shopware in real-time, based on stock changes received from external channels such as e-fulfilment and other sales channels.
New products created in Shopware are imported into Spotler Connect, and existing products are automatically updated. A product is considered new if Spotler Connect cannot match the barcode or SKU to an existing product in the same Shopware shop.
Product creation only works in one direction: from Shopware to Spotler Connect. Products created through other connectors are created in Spotler Connect but not automatically in Shopware. If such a product is later created in Shopware, it will be linked to the existing Connect master product.
When a shipment for an order is imported into Spotler Connect, the shipment data is exported in real-time to Shopware.
Shopware customers and newsletter subscriptions are imported into Spotler Connect, and existing customer profiles are updated based on changes made in external platforms. As soon as a customer is created in Shopware, a profile is created in Spotler Connect, with any related orders and checkouts linked to that customer. If there is a marketing automation connector or another connector managing customer profiles, the customer profile is also created there.
Checkouts from Shopware are collected every 15 minutes and imported into Spotler Connect. Note that this is the interval on which Shopware checkouts are imported, not the interval at which a checkout is marked as abandoned. This abandoned interval can be configured in the Shopware connector settings within Spotler Connect.
Getting Started with Onboarding
Keep the following items ready when onboarding this connector:
- API key
- API secret
- Shop URL
Follow the Shopware onboarding guide for detailed instructions on onboarding.